Terms & Conditions

Terms & Conditions – OraFresh

Welcome to OraFresh!
By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

  • OraFresh (“we,” “our,” or “us”) provides an online platform for purchasing fresh fruits, exotic fruits, vegetables, and grocery items.

  • By using our website, you agree to comply with these Terms & Conditions.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Pricing

  • All products listed on OraFresh are subject to availability.

  • Prices may vary based on seasonality, location, and market conditions.

  • We make every effort to display accurate product information, but slight variations in size, weight, and appearance may occur.

  • Prices listed on the website are inclusive of applicable taxes unless stated otherwise.

3. Orders & Payments

  • Once an order is placed, you will receive a confirmation email/SMS.

  • Orders are subject to acceptance and availability.

  • Payments can be made through secure online methods (Razorpay, UPI, Debit/Credit cards, Net Banking, Wallets, etc.).

  • We reserve the right to cancel any order if payment is not successfully completed or if the product is unavailable.

4. Delivery

  • Delivery timelines depend on your location, product availability, and our delivery schedule.

  • We are not liable for delays caused due to unforeseen circumstances (weather, strikes, transport issues, etc.).

  • Customers must ensure accurate delivery information is provided at checkout.

6. Customer Responsibilities

  • Customers must ensure they are available to receive the delivery at the chosen address and time.

  • If delivery fails due to incorrect details or unavailability, re-delivery charges may apply.

  • Customers are responsible for using products safely and consuming them before the expiry date.

7. Intellectual Property

  • All website content (logos, images, product descriptions, and text) is owned by OraFresh and protected under copyright laws.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

8. Limitation of Liability

  • OraFresh is not liable for any direct, indirect, or incidental damages arising from the use of our website or services.

  • We do not guarantee uninterrupted or error-free website operation.

9. Governing Law

  • These Terms & Conditions shall be governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in [Your City, India].

10. Contact Us

For any questions about our Terms & Conditions, please contact us:
📞 Customer Care: +91-8476932421
📧 Email: Info@orafresh.in